- Install, configure, and maintain computer hardware components, including servers, workstations, routers, switches, and peripheral devices.
- Diagnose and resolve hardware issues promptly to minimize downtime
- Perform routine hardware upgrades and replacements as needed.
- Design, implement, and maintain network architecture to ensure high availability and performance.
- Configure and manage network devices such as routers, switches, firewalls, and access points.
- Monitor network traffic, security, and bandwidth utilization to optimize network performance.
Security and Data Protection:
- Implement and maintain security protocols to safeguard the organization’s data and network infrastructure.
- Conduct regular security audits and vulnerability assessments.
- Develop and enforce data backup and disaster recovery plans.
Troubleshooting and Support:
- Respond to user-reported hardware and network issues and provide timely resolutions.
- Troubleshoot network connectivity, latency, and performance problems.
- Collaborate with cross-functional teams to resolve complex technical issues.
Documentation and Reporting:
- Maintain accurate records of hardware and network configurations.
- Prepare reports on network performance, hardware utilization, and security incidents.
- Create documentation for hardware and network procedures and policies.
Work & Experience
Hardware and Operating System Support Troubleshooting and maintenance of PCs Networking Essentials Plus TCP/IP Networking Protocols Configuring Wireless Routers and Cisco Switch F0 Installing and configuring Operating System [Windows 7, Windows 8.1, and Windows 10] Installing and Configuring Windows Server 2012 F0 Installing and Configuring Linux Administration F0 Network Cables Installation Termination of Ethernet Cables, UTP, STP Straight, and Crossover Punch Down of Patch Panel and Cat5,Cat6,Cat6e Keystone Jack