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Hardware Maintenance:

• Install, configure, and maintain computer hardware components, including servers, workstations, routers, switches, and peripheral devices.
• Diagnose and resolve hardware issues promptly to minimize downtime
• Perform routine hardware upgrades and replacements as needed.

Network Management:

• Design, implement, and maintain network architecture to ensure high availability and performance.
• Configure and manage network devices such as routers, switches, firewalls, and access points.
• Monitor network traffic, security, and bandwidth utilization to optimize network performance.

Security and Data Protection:

• Implement and maintain security protocols to safeguard the organization’s data and network infrastructure.
• Conduct regular security audits and vulnerability assessments.
• Develop and enforce data backup and disaster recovery plans.

Troubleshooting and Support:

• Respond to user-reported hardware and network issues and provide timely resolutions.
• Troubleshoot network connectivity, latency, and performance problems.
• Collaborate with cross-functional teams to resolve complex technical issues.

Documentation and Reporting:

• Maintain accurate records of hardware and network configurations.
• Prepare reports on network performance, hardware utilization, and security incidents.
• Create documentation for hardware and network procedures and policies.